ACD uses and features

Music on Hold for Call Queues
Music on Hold for Call Queues Concept Music on hold (MOH) for call queues can now be managed directly from the call queue configuration page, by way of a...
Thu, 14 Oct, 2021 at 7:56 AM
Automated Call Distribution (ACD) Configuration
How to Configure Call Queues (ACD) Concept The Advanced Hosted Services Call Queuing feature allows PBX administrators to manage high traffic call flows....
Thu, 14 Oct, 2021 at 8:13 AM