How to Forward a Voicemail to Another Extension from Your Desk Phone

Go to your main voicemail menu
Once you’re in the main menu, press 1 to listen to your messages.

Choose the message you want to forward
After the message finishes playing, press 3 to forward it.

Select the forwarding option
You’ll now be in the “Send Message” menu.
Press 1 to send the message to an individual extension.

Record or skip adding comments
The system will ask you to record an introduction or comment.
If you don’t want to add anything, just press # immediately to skip.

Confirm the message to send
The system will play back your message.
Press 2 to confirm that you want to send it.

Enter the destination mailbox
Dial the extension number of the person you want to forward the voicemail to.

Confirm and send
You’ll hear that extension’s greeting.
Press 2 again to confirm and send the message.
The system will announce that the message has been sent.

Finish
You can now hang up, or wait a few seconds to return to the rest of your messages.