Tabs

This Folder explains the tabs in the Office manage and User Portal

Call Queues
Call Queues  The Call Queues tab will give you an overview of how many Call Queues your organization has, and the number of agents logged into each qu...
Sat, 23 Oct, 2021 at 2:46 PM
Auto Attendant
Auto Attendants The Auto Attendants tab allows you to see an overview of the Auto Attendants your organization has configured as seen in figure below. ...
Sat, 23 Oct, 2021 at 2:45 PM
Individual Call History
Recent Call History Panel The Recent Call History panel provides an overview of the last 10 calls as seen in figure above A phone icon wi...
Sat, 23 Oct, 2021 at 2:32 PM
Messages
 Messages 4.45  The Messages icon on your account level as seen in figure 4.4 is where all your voicemails, chat messages, and account settings for...
Sat, 23 Oct, 2021 at 2:33 PM
Answering Rules
Answering Rules The Answering Rules icon as seen in figure 4.8 will take you to your answering rules center. Answering Rules are how you control what d...
Sat, 23 Oct, 2021 at 2:39 PM
Users
Users   5.3  The Users icon as seen in figure 5.3 will take you to the users center as seen in figure 5.3.a. This is where you can create and mana...
Sat, 23 Oct, 2021 at 2:43 PM
Conference
Conference The Conference icon as seen in figure 5.4 will take you to the Conference center as seen in figure 5.4.a, where you can manage your organiza...
Sat, 23 Oct, 2021 at 2:44 PM
Inventory
Inventory 5.8  The Inventory icon as seen to the left in figure 5.8 is where you can control where Phone Numbers are routed for voice calls and ...
Sat, 23 Oct, 2021 at 2:49 PM
Call History
Call History The Call History icon as seen to the left in figure 5.9 takes you to your Call History which is a list of all the calls made to and from y...
Sat, 23 Oct, 2021 at 2:50 PM